(Senior) IT Service Consultant “Cisco Systems – Enterprise Network” (m/f/d)

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What we need you for

As a (Senior) IT Service Consultant “Cisco Systems – Enterprise Network” (m/f/d) you will look after large and medium-sized customers and provide 2nd & 3rd level support in the area of Cisco Enterprise Network. You will work closely with customers, manufacturers and colleagues at avodaq AG. You have a passion for modern and hybrid infrastructures in large environments. You enjoy innovative and new technologies and are familiar with SD network infrastructures in the area of LAN, WAN, W-LAN and DC.

We offer you the security of an owner-managed and growth-oriented company with long-term prospects. We value your performance, guarantee you work in an agile company, flexibility at work, nice colleagues and a great corporate culture and that you can make a difference here. In addition to well-known customers and challenging projects, you have the opportunity to determine your own career path through commitment and good ideas in an established, dynamic and innovative company. New technologies – diverse project fields – in the most varied areas and in the most diverse industries. Do you find all this exciting? Then you’ve come to the right place.

You can count on us for

  • Individual training, certification and internal know-how transfer, e.g. at our internal “avodaq Networkers” event
  • Flexibility, open doors and flat hierarchies
  • Work happy: we want your best! With us, you can develop your potential to the full – and you can expect a culture in which mutual appreciation is paramount and a team that celebrates all of this. Join in with table football duels, a cosy after-work beer or the annual “all avodaq day” get-together.
  • A modern working environment with a feel-good factor
  • We also offer you home office options after Corona in the form of a hybrid model
  • Attractive remuneration package: permanent employment contract, company pension scheme, travel allowance for public transport, nationwide sports offers, bike leasing, possibility for kindergarten allowance & employee discounts
  • Daily fresh fruit and drinks in the office

What awaits you with us

  • You support our customers through the qualified acceptance and processing of their fault and support requests at 2nd/3rd level for all technology fields in the area of Cisco Enterprise Networks.
  • You assume technical responsibility for managed service customers, monitor their (SD) infrastructures and work together with your colleagues, Cisco TAC and other manufacturers in the process
  • You accompany LifeCycle projects and ensure customer satisfaction
  • You expand your knowledge on a daily basis and develop creative approaches to solutions
  • You take responsibility for the compliance with SLAs and the documentation of your customers
  • You actively shape the cooperation with our customers and identify optimisation potentials in the customer environments
  • You participate in internal workshops and projects and actively contribute to our continuous further development

What sets you apart

  • You have a successfully completed degree or training in the IT environment
  • You have about 3-5 years of practical work experience
  • You also have experience in the operation and troubleshooting of enterprise network environments.
  • Contact with the manufacturer Cisco Systems and a CCNA certification are desirable.
  • You have good analytical skills and enthusiasm for innovative technologies
  • You have a high degree of service and customer orientation and show commitment and initiative
  • Very good written and spoken German and English skills round off your profile

Ready to help shape the digital future?


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