Berlin, Leipzig

IT Service Consultant (m/f/d) Collaboration

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What we need you for

We are a growing IT company with short decision-making processes, a hybrid work approach and a corporate culture that prioritises quality, performance and mutual appreciation.
Become part of our team and shape the digital future of our customers with around 300 dedicated employees worldwide. With a future-proof IT infrastructure, customised software solutions and consulting on topics such as new work, security and connectivity, we create real added value.
We are looking for you to join our Collaboration Team as an IT Service Consultant (m/f/d) at one of our locations in Berlin or Leipzig as soon as possible. As an IT Service Consultant (m/f/d) Collaboration at avodaq AG, you will support our large and medium-sized customers and provide 2nd and third party support.

You can count on this with us

  • 30 days holiday, hybrid work concept, sports offers, bike leasing and company events
  • Individual training and annual development meetings to help you shape your career
  • An attractive working environment in our offices with height-adjustable desks, two screens, free fruit and drinks, and much more
  • Company pension scheme and opportunities for kindergarten and public transport subsidies

We offer you even more! Discover all our benefits here.

What you can expect from us

  • You support our customers by accepting and processing their fault and support requests at 2nd/3rd level for all technology fields in the area of Cisco Collaboration

    What sets you apart

    • You have successfully completed a degree or training in the IT environment
    • You also have relevant experience in troubleshooting collaboration and video environments from Cisco Systems
    • You are characterised by commitment and initiative, your working style is characterised by independence and structure
    • You have a high affinity for innovative technologies and good analytical skills
    • Ideally, you have already achieved CCNA or CCNP Collaboration certification
    • You are characterised by a high degree of service and customer orientation
    • You have a good command of written and spoken German and English

    Ready to help shape the digital future?

    Then we look forward to receiving your application online via our website. If you have any questions, please get in touch with our Talent Acquisition team at 📞 4989442 3252777.
    You can find more information about our team here.

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